Villa Heaven’s Knights with private pool.

TERMS OF USE AT HOME:
– The lessee is obliged to properly operate the leased object and equipment, keep the house clean and decent, and also respect the house using energy resources (water and electricity) and do not leave household appliances and cranes on when out of the house.
– The tenant is obliged to live in a rented object to observe the rules of decency, safety and respecting the customs of local residents to observe a quiet hour (from 15.00 to 17.30 and from 23.00 to 07:30  morning).
– The tenant, renting this housing, takes responsibility for the safe use of the pool personally by him and his group members. The landlord is not responsible for any bodily harm to the tenant and his group that is caused by improper use of the pool.
– It is prohibited to organize parties and events without special permission.
In the event of an unplanned party or non-observance of the quiet hour, the owner has the right to ask guests to leave the house and interrupt the rental at any time.
– The lessee is obliged to leave the leased object, hand over it to the lessor with all household appliances and furniture in the initial state, otherwise he is responsible for compensation for the damage caused to him.
– The use of water and wi-fi is included in the rent and is not obligated to additional surcharges, as well as electricity consumption.

BOOKING TERMS AND POLICIES CANCELLATION POLICY:
– from the moment of receipt by the tenant of the link YOUR BOOKING IS ACCEPTED, the lessee is obliged to enter the prepaid payment amount specified in the request before the indicated date table of the Date Of Down Payment Amount and to complete its reservation. In this period, the leased object is in the process of booking and is not offered by the agency to other clients. If the prepayment is not paid at the agreed time, the agency and the administrator have the right to offer the facility to other customers and this post YOUR BOOKING IS ACCEPTED,  is considered to be invalid.
– The Lessee undertakes to pay the remaining amount of the rent, the amount of the insurance deposit for the preservation of the property and the amount for the final cleaning of the house on the day of his / her arrival in the leased object.
– The deposit  for the preservation of property will be returned to the lessee at the time the leased object is handed over, if there are no claims for compensation for damage to the equipment or furniture of the leased object, the tenant or his family members.
– The Tenant undertakes to arrive at the leased object with the number of persons indicated in the reservation details in the confirmation voucher. Otherwise, we reserve the right to either not receive additional guests in the house, or to demand payment from him for additional persons.
OBLIGATIONS OF THE AGENCY:
– in case the client chooses the method of prepayment payment by bank transfer or the Unistream system, the agency undertakes to provide the customer with a confirmation voucher of his reservation as soon as the advance payment is received by the agency.
– after completion of the booking, the agency undertakes to provide the Guarantee Armor to the client with the passport data of all members of his group or family for manifestation to the embassy and obtaining a visa.
– the agency is obliged to arrange a meeting of the client in the leased object at the agreed time and handing over of the keys and also the reception of the object on the day of departure, the surrender of the house.
– the agency undertakes to transfer the tenant to the tenant in excellent condition, clean, with clean and ironed bed linen and towels, all utilities and equipment of the leased object in a state of full and normal functioning, as well as sanitary installations (water supply, sewerage).
EQUIPMENT FOR THE LEASED OBJECT: Air conditioning, 2 tv, wi-fi, lsd, mosquito nets on windows, constantly hot water, iron, board, hair dryer, bed linen, bath towels and pool towels. Also fully equipped kitchen: el. Stove with oven, refrigerator, freezer, microwave, washing machine and dishwasher, coffee maker, toaster.
– the agency undertakes to repair the malfunction within two days in case of equipment failure during the lease period.
CANCELLATION POLICY:
In case of cancellation of the reservation by the lessee, the lessee has the right to:
– to receive a full prepayment sum with a deduction of bank losses, if the cancellation takes place earlier than 40 day before the start date of the lease (check in).
NOTIFICATION- COVID-19 (CORONAVIRUS).
In connection with the COVID-19 (coronavirus) situation, if there is a new border closure, the emergency policies apply with full refund of the deposit up to 7 days before check in.
– in case of cancellation of the reservation by the agency due to natural disaster, war, mobilization, fire, earthquake, etc. The entire amount of the advance payment is returned to the lessee without any additional charges.