TERMS OF USE AT HOME:
– The lessee is obliged to properly operate the leased object and equipment, keep the house clean and decent, and also respect the house using energy resources (water and electricity) and do not leave home appliances and cranes turned on when out of the house.
– The tenant agrees to live in the leased object to observe the rules of decency, safety and respecting the customs of local residents to observe a quiet hour (from 15.00 to 17.30 and from 23.00 to the morning).
– The lessee is obliged to leave the leased object, hand over it to the lessor with all household appliances and furniture in the initial state, otherwise he is responsible for compensation for the damage caused to him.
– The use of water and wi-fi is included in the rent and is not obligated to additional surcharges, as well as electricity consumption.
BOOKING TERMS AND POLICIES CANCELLATION POLICY:
– from the moment of receipt by the tenant of the link YOUR BOOKING IS ACCEPTED, the lessee is obliged to enter the prepaid payment sum specified in the request before the indicated date table of the Date Of Down Payment Amount and to complete its reservation. In this period, the leased object is in the process of booking and is not offered by the agency to other clients. If the prepayment is not paid at the agreed time, the agency and the administrator have the right to offer the facility to other customers and this post YOUR BOOKING IS ACCEPTED, is considered to be invalid.
– The Lessee undertakes to pay the remaining amount of the rent, the amount of the insurance deposit for the preservation of the property and the amount for the final cleaning of the house on the day of his / her arrival in the leased object.
– The deposit for the preservation of property will be returned to the lessee at the time the leased object is handed over, if there are no claims for compensation for damage to the equipment or furniture of the leased object, the tenant or members of his family.
– The Tenant undertakes to arrive at the leased object with the number of persons indicated in the reservation details in the confirmation voucher. Otherwise, we reserve the right to either not receive additional guests in the house, or to demand payment from him for additional persons.
OBLIGATIONS OF THE AGENCY:
– in case the client chooses the method of prepayment payment by bank transfer or the Unistream system, the agency undertakes to provide the customer with a confirmation voucher of his reservation as soon as the advance payment is received by the agency.
– after completion of the booking, the agency undertakes to provide the Guarantee Armor to the client with the passport data of all members of his group or family for manifestation to the embassy and obtaining a visa.
– the agency is obliged to arrange a meeting of the client in the leased object at the agreed time and handing over of the keys and also the reception of the object on the day of departure, the surrender of the house.
– the agency undertakes to transfer the tenant to the tenant in excellent condition, clean, with clean and ironed bed linen and towels, all utilities and equipment of the leased object in a state of full and normal functioning, as well as sanitary installations (water supply, sewerage).
CANCELLATION POLICY:
In case of cancellation of the reservation by the lessee, the lessee has the right to:
– to receive a full prepayment sum with a deduction of bank , if the cancellation takes place two months before the start date of the lease.
– if the reservation is canceled by the lessee within a period of less than 60 days before the starting date of the lease (check in), the prepayment for the reservation is not refundable.
In case of cancellation of the reservation by the agency, the lessee is entitled.
– to receive the full amount of the advance payment with compensation of bank losses for the transfer of funds.
– in case of cancellation of the reservation by the agency due to a natural disaster, war, mobilization, fire, earthquake, etc. The entire amount of the advance payment is returned to the lessee without any additional charges.
NOTIFICATION- COVID-19 (CORONAVIRUS).
In connection with the COVID-19 (coronavirus) situation, in case that the borders do not open or if there is a new border closure, and the guest cannot travel the emergency policies apply with full refund of the deposit up to 7 days before check in.